Report Fraud to the Office of Inspector General

To help protect yourself and Medicare, you should report all suspected instances of fraud and identity theft.

Remember, whenever you get a payment notice from Medicare, review it for errors. The notice shows what Medicare was billed for, what Medicare paid, and what (if anything) you owe. Make sure Medicare wasn’t billed for health care services or medical supplies and equipment you didn’t get.

Report Fraud to the Office of Inspector General

Email: HHSTips@oig.hhs.gov

Call: 1-800-HHS-TIPS
(1-800-447-8477)

TTY: 1-800-377-4950

More information on the Office of Inspector General

Report errors and concerns

If your doctor, health care provider, or supplier doesn’t help you with your questions or concerns or if you can’t contact them, you can do any of the following and explain the issue:

Call 1-800-MEDICARE.
Write a letter to Medicare. Mail it to: Beneficiary Contact Center, PO Box 39, Lawrence KS, 66044.
Call the HHS Office of Inspector General Hotline at 1-800-HHS-TIPS (1-800-447-8477). TTY users should call 1-800-377-4950.
Send an e-mail to the HHS Office of Inspector General at hhstips@oig.hhs.gov.
Write a letter to the Department of Health and Human Services. Mail it to: HHS Tips Hotline, PO Box 23489, Washington, DC 20026‑3489.

Medicare won’t use your name if you ask that it not be used.

Before you contact the provider, Medicare, or the Inspector General’s hotline, carefully review the facts, and have the following information ready:

The provider’s name and any identifying number you may have
The service or item you are questioning
The date the service or item was supposedly given or delivered
The payment amount approved and paid by Medicare
The date on your Medicare Summary Notice
Your name and Medicare number (as listed on your Medicare card)
The reason you think Medicare shouldn’t have paid
Any other information you have showing why Medicare shouldn’t have paid for a service or item

If the suspicious activity turns out to be fraud, you may be eligible for a reward of up to $1,000. To be eligible for a reward, all of the following conditions must be met:

You report your suspicion
Your suspicion is referred to the Inspector General’s office for review
The fraud you report isn’t already being investigated
Your report leads directly to the recovery of at least $100 of Medicare money
You are not related to people who work for certain federal agencies

If you want to know more about this reward program, call 1‑800‑MEDICARE (1-800-633-4227). TTY users should call 1‑877‑486‑2048.